Cross-border reverse logistics

Return Management System

End-to-end reverse logistics visibility for DASH Logistics Solutions — every parcel, every checkpoint, every document, tracked from courier return to final destination.

Process

How it works

  1. 1

    Courier Return

    Parcel received from courier and registered into RMS.

  2. 2

    Reason Check

    Return reason classified and validated against policy.

  3. 3

    RTS Nilai

    Received, sorted, and consolidated at the Nilai hub.

  4. 4

    Export CC

    Malaysia export customs clearance and outbound booking.

  5. 5

    Import CC

    Destination country import customs clearance.

  6. 6

    Deconsolidation & Delivery

    Routed and delivered to final destination.

Routing

Return destinations

Taobao

Pinduoduo

Other Platforms

Merchant / Sender