Intake & validation
Single scan
Register a courier return once. Reason, condition and photos captured at the door.
Cross-border reverse logistics
Every return, accounted for.
End-to-end reverse logistics visibility for 
. Every parcel, every checkpoint, every document, tracked from courier return to final destination.
- Tracked checkpoints
- 6
- Return destinations
- 4
- Public tracking
- 24/7
Track a return
Enter the tracking number from your courier to see live status.
Operations staff?
Open the operations consoleCoverage
One system for the whole reverse leg
No spreadsheets between warehouse, customs and supervisors. The same record moves through every hand-off.
Consolidation
Batch-level
Group parcels into export batches with live member counts and weight rollups.
Customs documents
Checklist-driven
Export and import clearance packs tracked per batch, with reviewer sign-off.
Routing rules
Automatic
Reason and merchant map to a destination without anyone re-deciding per parcel.
Process
Six checkpoints from courier hand-back to final delivery
- 1
Courier Return
Parcel received from courier and registered into RMS.
- 2
Reason Check
Return reason classified and validated against policy.
- 3
RTS Nilai
Received, sorted, and consolidated at the Nilai hub.
- 4
Export CC
Malaysia export customs clearance and outbound booking.
- 5
Import CC
Destination country import customs clearance.
- 6
Deconsolidation & Delivery
Routed and delivered to final destination.
Routing
Where returns end up
Platform warehouse
Consolidated at the platform's warehouse
Partner warehouse
Routed to a partner facility
Direct return
Returned to merchant / sender
Ready to see where a return is?
Public tracking is open to everyone. Operations staff sign in for the full console.
Questions? info.dashlogisticsmy@gmail.com